Privacy Policy

This privacy policy is a privacy notice detailing our personal data collection and processing activities to provide you with a clear and transparent overview of how we use your personal data. Personal data is any information (including opinions and intentions) which relates to an identified or Identifiable person. We understand that your privacy is important to you.

Personal data is subject to certain legal safeguards and other regulations, which impose restrictions on how it may be processed by organisations and it is our policy to act in accordance with all applicable data protection laws and regulations and in line with the highest standards of ethical conduct.

We will also make sure our use of your personal data is fair and transparent and will not process personal data in a manner which is misleading or detrimental to you. We will also only collect and process the personal data we need to complete our operational activities with the aim of only holding the minimum personal data we require at all times. We will also make sure we review all personal data held on an ongoing basis to ensure it is still required and accurate.

You will be deemed to have accepted and understood this policy through your choice to continue to use the website, www.clydeventures.com, and/or submit your personal data to us.

This privacy policy was last updated on 22nd January 2024 and this page will always show our latest policy.

Applicability and Scope of this notice

• This privacy policy applies to personal information collected from the following sources:
• Visitors to our web site or other online resources we control including social media pages;
• All enquiries and communications to our company;
• Business partners and associated entities who may collect information on our behalf;
• Customers, clients, suppliers and all of those who we engage with for operational activities;
• Our employees, sub-contractors or anyone working on our behalf.

Information we may collect and process

• In order to complete our business operations, we may need to collect personal data which we may collect from you directly or from a third party and this data includes the following:
• Contact details including name, address, email, job titles and telephone numbers;
• Communications content: including all correspondence you send directly to us or any of our representatives. We may also receive communications from third parties with your personal data;
• Standard Technical information information including IP address, browser types, operating system details, Internet Service Provider, location, cookies and other tracking information;
• Standard Website Visitor behaviour including the full URL, referrer URL, page response times, length f visits to certain pages, page interaction information, pages visited and methods and paths to leave a page.

How we use the data?

We use the personal information we collect to provide our services as detailed in this privacy notice. The activities that may require collection and processing of your personal data are as follows:

• Communicating information to you in relation to services that we deliver to you;
• Providing information to you in relation to services that you have expressed an interest in;
• Collecting feedback from you and completing market research;
• Monitoring and analysing traffic and performance of our website and reviewing and analysing web site visitors.
• Marketing purposes where you have opted-in, or have previously expressed an interest in our products or service and have not opted out.

This may include contacting you via email, telephone, text message or post with information, news and insights about our services. You will always have the opportunity to opt-out.

Lawful Basis – we will only collect and process personal data where we have a clear reason and lawful basis. The lawful basis is dependent on the data processing activity and at least one of the following will apply:

a. Consent – where we have your consent to process your personal data;

b. Contract – the processing is necessary as part of our service provision;

c. Legal obligation – the processing is necessary for legal reasons;

d. Legitimate interests – the processing is necessary for our legitimate interests without infringing your rights as an individual.

You are able to remove your consent at any time via email: Subject FAO Data Protection Officer, help@clydeventures.com.

We will never sell or share personal data with any third parties who might use it for any purpose not associated with the provision of our services.

How we store and protect this information

The personal information we collect is stored in secure cloud services provided by approved providers based in the UK.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new entity that acquires our business may continue to use your personal data for the same purposes that we have used it, as specified in this privacy policy.

If any personal data is transferred outside of the UK, we will take comprehensive steps to ensure that your personal data is treated as safely and securely as it would within the UK and under the Data Protection legislation.

Data Retention - we will only hold personal data as long as we need it and we have systems in place for the management of and retention of data. We need to hold some personal data to comply with legal requirements and for our own legitimate interests.

Your data protection rights

Under data protection law, you have rights including:

1. Your right of access – you have the right to ask us for copies of your personal information.

2. Your right to rectification – have the right to access us to rectify personal information you think is inaccurate. You also have the right to ask us to compete information that you think is incomplete.

3. Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances.

4. Your right to restrict processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.

5. Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

6. Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.

Data Subject Access - please contact us via email: Subject FAO Data Protection Officer, help@clydeventures.com if you wish to request a copy of your personal information or to exercise any other rights with regards your personal data.

We will respond to all data subject access requests and will do so within one month and in line with all legally mandated time limits.

There is no charge for responding to access requests.

You also have the right to complain to the appropriate authority for data regulation if you are unhappy with how we have used your data.

How do we use Cookies?

A cookie is a piece of information stored in a small file which is sent to and from web pages. They can be used to identify that you've visited websites before and some will be stored on your computer by your web browser. They are anonymous, so they don't store any personal information of any kind.

• We use cookies to understand how people use our websites and to help us to make your experience of our websites better.
• We use short-term cookies to recognise your PC as you move around our site and to remember any information you have entered into search boxes for next time you visit us.
• We use Google Analytics to help us find out how many people visit our websites, which pages and parts are most popular, how long people spend in each area and what information people are searching for. These insights help us understand how to improve our websites.
• Google Analytics uses cookies to collect non-personally identifiable information like browser type, operating system, referring site, the date and also the time of a visit. If you'd like to know more please click here for more information on Google Analytics.

How can you manage cookies and where can you find further information?

If you don't want us to use cookies in your web browser, you can remove them from your computer or change your browser settings so that it either blocks cookies altogether or asks you if you'd like to accept them from some websites. Please note this does not opt you out of being served advertising. However, please remember some of our cookies are essential for our websites to work properly.

The internet industry body, the Internet Advertising Bureau, has set up a website to provide information and advice on cookies, tags and behavioural advertising, you can click here to find out more about behavioural advertising. Another trusted source which gives information about how to delete and control cookies is http://www.aboutcookies.org/.

If you have any questions about the way we handle your personal information, please get in touch at help@clydeventures.com and we'll do our best to help you.

We do not use any first party cookies on our website. The following third-party cookies may be placed on your computer or device

Name of Cookie	First / Third Party	Provider	Purpose
_ga	Third	Google Analytics	Website Analytics services
_gid	Third	Google Analytics	Website Analytics services
_gat	Third	Google Analytics	Website Analytics services
AMP_TOKEN	Third	Google Analytics	Website Analytics services

Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products AND/OR services offered through it.

The analytics service(s) used by our site use(s) cookies to gather the required information. You do not have to allow us to use these cookies however, whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics service(s) used by our site use(s) the following cookies:

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us via email:: Subject FAO Data Protection Officer, help@clydeventures.com or in writing to Suite 405-407 , Baltic Chambers , 50 Wellington Street , Glasgow, G2 6HJ.

You can also complain to the ICO if you are unhappy with how we have used your data at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 ICO website: Information Commissioner's Office (ICO)

Personal data is subject to certain legal safeguards and other regulations, which impose restrictions on how it may be processed by organisations and it is our policy to act in accordance with all applicable data protection laws and regulations and in line with the highest standards of ethical conduct.

We will also make sure our use of your personal data is fair and transparent and will not process personal data in a manner which is misleading or detrimental to you. We will also only collect and process the personal data we need to complete our operational activities with the aim of only holding the minimum personal data we require at all times. We will also make sure we review all personal data held on an ongoing basis to ensure it is still required and accurate.

You will be deemed to have accepted and understood this policy through your choice to continue to use the website, www.clydeventures.com, and/or submit your personal data to us.

This privacy policy was last updated on 22nd January 2024 and this page will always show our latest policy.

Applicability and Scope of this notice

• This privacy policy applies to personal information collected from the following sources:
• Visitors to our web site or other online resources we control including social media pages;
• All enquiries and communications to our company;
• Business partners and associated entities who may collect information on our behalf;
• Customers, clients, suppliers and all of those who we engage with for operational activities;
• Our employees, sub-contractors or anyone working on our behalf.

Information we may collect and process

• In order to complete our business operations, we may need to collect personal data which we may collect from you directly or from a third party and this data includes the following:
• Contact details including name, address, email, job titles and telephone numbers;
• Communications content: including all correspondence you send directly to us or any of our representatives. We may also receive communications from third parties with your personal data;
• Standard Technical information information including IP address, browser types, operating system details, Internet Service Provider, location, cookies and other tracking information;
• Standard Website Visitor behaviour including the full URL, referrer URL, page response times, length f visits to certain pages, page interaction information, pages visited and methods and paths to leave a page.

How we use the data?

We use the personal information we collect to provide our services as detailed in this privacy notice. The activities that may require collection and processing of your personal data are as follows:

• Communicating information to you in relation to services that we deliver to you;
• Providing information to you in relation to services that you have expressed an interest in;
• Collecting feedback from you and completing market research;
• Monitoring and analysing traffic and performance of our website and reviewing and analysing web site visitors.
• Marketing purposes where you have opted-in, or have previously expressed an interest in our products or service and have not opted out.

This may include contacting you via email, telephone, text message or post with information, news and insights about our services. You will always have the opportunity to opt-out.

Lawful Basis – we will only collect and process personal data where we have a clear reason and lawful basis. The lawful basis is dependent on the data processing activity and at least one of the following will apply:

a. Consent – where we have your consent to process your personal data;

b. Contract – the processing is necessary as part of our service provision;

c. Legal obligation – the processing is necessary for legal reasons;

d. Legitimate interests – the processing is necessary for our legitimate interests without infringing your rights as an individual.

You are able to remove your consent at any time via email: Subject FAO Data Protection Officer, help@clydeventures.com.

We will never sell or share personal data with any third parties who might use it for any purpose not associated with the provision of our services.

How we store and protect this information

The personal information we collect is stored in secure cloud services provided by approved providers based in the UK.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new entity that acquires our business may continue to use your personal data for the same purposes that we have used it, as specified in this privacy policy.

If any personal data is transferred outside of the UK, we will take comprehensive steps to ensure that your personal data is treated as safely and securely as it would within the UK and under the Data Protection legislation.

Data Retention - we will only hold personal data as long as we need it and we have systems in place for the management of and retention of data. We need to hold some personal data to comply with legal requirements and for our own legitimate interests.

Your data protection rights

Under data protection law, you have rights including:

1. Your right of access – you have the right to ask us for copies of your personal information.

2. Your right to rectification – have the right to access us to rectify personal information you think is inaccurate. You also have the right to ask us to compete information that you think is incomplete.

3. Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances.

4. Your right to restrict processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.

5. Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

6. Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.

Data Subject Access - please contact us via email: Subject FAO Data Protection Officer, help@clydeventures.com if you wish to request a copy of your personal information or to exercise any other rights with regards your personal data.

We will respond to all data subject access requests and will do so within one month and in line with all legally mandated time limits.

There is no charge for responding to access requests.

You also have the right to complain to the appropriate authority for data regulation if you are unhappy with how we have used your data.

How do we use Cookies?

A cookie is a piece of information stored in a small file which is sent to and from web pages. They can be used to identify that you've visited websites before and some will be stored on your computer by your web browser. They are anonymous, so they don't store any personal information of any kind.

• We use cookies to understand how people use our websites and to help us to make your experience of our websites better.
• We use short-term cookies to recognise your PC as you move around our site and to remember any information you have entered into search boxes for next time you visit us.
• We use Google Analytics to help us find out how many people visit our websites, which pages and parts are most popular, how long people spend in each area and what information people are searching for. These insights help us understand how to improve our websites.
• Google Analytics uses cookies to collect non-personally identifiable information like browser type, operating system, referring site, the date and also the time of a visit. If you'd like to know more please click here for more information on Google Analytics.

How can you manage cookies and where can you find further information?

If you don't want us to use cookies in your web browser, you can remove them from your computer or change your browser settings so that it either blocks cookies altogether or asks you if you'd like to accept them from some websites. Please note this does not opt you out of being served advertising. However, please remember some of our cookies are essential for our websites to work properly.

The internet industry body, the Internet Advertising Bureau, has set up a website to provide information and advice on cookies, tags and behavioural advertising, you can click here to find out more about behavioural advertising. Another trusted source which gives information about how to delete and control cookies is http://www.aboutcookies.org/.

If you have any questions about the way we handle your personal information, please get in touch at help@clydeventures.com and we'll do our best to help you.

We do not use any first party cookies on our website. The following third-party cookies may be placed on your computer or device

Name of Cookie	First / Third Party	Provider	Purpose
_ga	Third	Google Analytics	Website Analytics services
_gid	Third	Google Analytics	Website Analytics services
_gat	Third	Google Analytics	Website Analytics services
AMP_TOKEN	Third	Google Analytics	Website Analytics services

Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products AND/OR services offered through it.

The analytics service(s) used by our site use(s) cookies to gather the required information. You do not have to allow us to use these cookies however, whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics service(s) used by our site use(s) the following cookies:

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us via email:: Subject FAO Data Protection Officer, help@clydeventures.com or in writing to Suite 405-407 , Baltic Chambers , 50 Wellington Street , Glasgow, G2 6HJ.

You can also complain to the ICO if you are unhappy with how we have used your data at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113 ICO website: Information Commissioner's Office (ICO)